Delivery Information

General Information:
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and if you have paid online, we will refund you the total amount of your order, using the original method of payment.

Delivery Location:
Items offered on our website are only available for delivery to addresses in Qatar. We also do accept the orders through phone calls.

Delivery Time:
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within given time frame or we shall inform you accordingly.
All orders will take minimum 2-3 hours from the order placement as mentioned in the website which may vary as per the stock and market conditions.
Time of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.

Delivery Instructions:
You can provide special delivery instructions on the check-out page of our website.

Delivery Process:
Upon confirmed orders, as per the delivery schedule and instructions provided by customer, The products are hygienically processed and delivered to your doorstep by temperature controlled Reefer Vehicles. Air temperature of delivery vehicle 0°C to +5°C is maintained always.

Shipping Costs:
Shipping costs are based on the total amount of your order and the delivery method. If the total cart amount is below the minimum order, an additional 30 - 50 QAR shipping fee will be levied. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Damaged Items in Transport:
If there is any damage to the packaging on delivery, contact us immediately at and return the products.

Query or Questions:
If you have any questions about the delivery and shipment or your order, please contact us at